Contact Information

Email Address

Office Location

PO Box 250 304 2nd St.
Shell Lake WI 54871

Phone Number

(715) 468-4747

Fax Number

(715) 468-4753

Hours of Operation

Monday – Friday 8:00 a.m. to 4:30 p.m.

Staff

Health & Human Services Director
Marie Schrankel

Health & Human Services

Public Health
Human Services
Child Support
Economic Support
Prevention Unit

For emergencies during evening hours and weekends please contact your local law enforcement agency or dial 911. You can also contact the mental health crisis line 24 hours a day at 888-860-0373.

Washburn County’s Human Services Department provides a comprehensive array of services to over 3,000 customers in Washburn County each year.

The Department provides mental health, alcohol and other drug abuse, economic support, child support and social services to county residents. These services are either provided directly by staff or through contracts with service providers in the county and local Northwest region of the state.

The Department delivers services through four different program units that use a combination of services delivered directly or from an array of 70 community-based organizations. The four program units include Economic Support, Child Support, Human Services and Public Health.

Mission Statement

Promoting a safe and healthy community

  • We provide timely and accessible services
  • We honor individual rights and differences
  • We are committed to excellence
  • We assess community needs
  • We utilize well-trained and empathetic staff
  • We maximize our resources
  • We value teamwork and collaboration

 

Services

Public Health

Washburn County Public Health provides assistance with:

  • Immunizations
  • Reproductive Health
  • Emergency Preparedness
  • WIC Services
  • Comm. Disease Prevention
Learn More
Human Services

Washburn County Human Services provides assistance with:

  • Mental Health & Substance Use
  • Family Services
  • Adult Protection
  • Prevention
  • Children’s Long Term Support
Learn More
Child Support

Washburn County Child Support provides assistance with:

  • Establishing Paternity
  • Locating Parents
  • Support Order Management
  • Financial Management Services
  • Guidance on Applications
Learn More
Economic Support

Washburn County Economic Support provides assistance with:

  • FoodShare Program
  • Health Coverage
  • Child Care Subsidies
  • Energy Assistance
  • Wisconsin Works (W-2)
Learn More

Annual Report

Discover how Washburn County Health & Human Services is making a difference in our community with comprehensive programs and services. From mental health and substance abuse support to economic assistance, family services, and prevention programs, the 2022 Annual Report highlights our mission to promote a safe and healthy community. Download the report now to see how we’re fostering resilience, addressing critical needs, and building a stronger future.

Learn More

Drop Box Information

Drop box is located at Washburn County Services Center, 304 2nd St. Shell Lake (West entrance/parking lot)

If dropping off a payment, please secure check/money order in envelope with your name, address and PIN/SSN so payment is applied correctly

NO CASH IN DROP BOX

Drop box is secure and checked on a daily basis.

Privacy Notice:

In accordance with the Federal law and U.S. Department of Agriculture and U.S. Department of Health and Human Services (HHS) policy, this institution is prohibited from discrimination on the basis of race, color, national origin, sex, age, religion, political beliefs or disability.

To file a complaint of discrimination, Write USDA Director of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410 or Call (800) 795-3272 (Voice) and (202) 720-6382 (TTY)

USDA and HHS are equal opportunity providers and employers.

Privacy Practices Regarding Health Information